# Seed&Spark Help Center

> Help center for Seed&Spark

## General Information and Contact Info

- [Interested in a media inquiry?](http://faq.seedandspark.com/en/articles/5990180-interested-in-a-media-inquiry.md)
- [More crowdfunding questions? Contact us.](http://faq.seedandspark.com/en/articles/5395067-more-crowdfunding-questions-contact-us.md)
- [What is the Seed&Spark Patrons Circle?](http://faq.seedandspark.com/en/articles/5963677-what-is-the-seed-spark-patrons-circle.md)
- [What are the requirements for adding photos and images?](http://faq.seedandspark.com/en/articles/6045056-what-are-the-requirements-for-adding-photos-and-images.md): Having trouble uploading a photo, image, or gif? Please make sure it meets all of the requirements in this article.
- [Why should I crowdfund on Seed&Spark?](http://faq.seedandspark.com/en/articles/3709847-why-should-i-crowdfund-on-seed-spark.md)
- [What if my project isn't a film, can I still crowdfund?](http://faq.seedandspark.com/en/articles/5507090-what-if-my-project-isn-t-a-film-can-i-still-crowdfund.md)
- [How does Seed&Spark increase representation in entertainment?](http://faq.seedandspark.com/en/articles/3709858-how-does-seed-spark-increase-representation-in-entertainment.md)
- [When you say you're committed to inclusion, does that mean I can't crowdfund with Seed&Spark?](http://faq.seedandspark.com/en/articles/3065524-when-you-say-you-re-committed-to-inclusion-does-that-mean-i-can-t-crowdfund-with-seed-spark.md)
- [Does Seed&Spark support international projects?](http://faq.seedandspark.com/en/articles/3065523-does-seed-spark-support-international-projects.md)
- [Would Seed&Spark own any of my work if I crowdfund on this platform?](http://faq.seedandspark.com/en/articles/3709719-would-seed-spark-own-any-of-my-work-if-i-crowdfund-on-this-platform.md)
- [Seed&Spark’s Inclusive Language Guidelines](http://faq.seedandspark.com/en/articles/5473845-seed-spark-s-inclusive-language-guidelines.md)

## Launching Your Crowdfunding Campaign

- [Crowdfunding Guidelines and Requirements](http://faq.seedandspark.com/en/articles/3709720-crowdfunding-guidelines-and-requirements.md): Everything you need to know about what you NEED to launch a campaign on Seed&Spark.
- [How finalized should my campaign draft be before I submit for feedback?](http://faq.seedandspark.com/en/articles/6909640-how-finalized-should-my-campaign-draft-be-before-i-submit-for-feedback.md): Can I submit my campaign for feedback before it's finished?
- [Campaign Managers Policy](http://faq.seedandspark.com/en/articles/4278587-campaign-managers-policy.md): Who are campaign managers, and how do they work on Seed&Spark?
- [How do I set the Total Campaign Goal? Is this different from selecting a range for "How much are you raising?"](http://faq.seedandspark.com/en/articles/6288821-how-do-i-set-the-total-campaign-goal-is-this-different-from-selecting-a-range-for-how-much-are-you-raising.md)
- [Do I have to use my real name?](http://faq.seedandspark.com/en/articles/3709713-do-i-have-to-use-my-real-name.md)
- [Is there a type of project that's easier to crowdfund?](http://faq.seedandspark.com/en/articles/4508697-is-there-a-type-of-project-that-s-easier-to-crowdfund.md): What is the easiest kind of project to crowdfund?
- [Can I gather followers to my campaign before I launch?](http://faq.seedandspark.com/en/articles/3709844-can-i-gather-followers-to-my-campaign-before-i-launch.md)
- [How much can I crowdfund for on Seed&Spark?](http://faq.seedandspark.com/en/articles/3055772-how-much-can-i-crowdfund-for-on-seed-spark.md)
- [Can I run a promotional \(non-funding\) or loan-only campaign?](http://faq.seedandspark.com/en/articles/3065529-can-i-run-a-promotional-non-funding-or-loan-only-campaign.md)
- [Can I run a campaign just to raise the money for my deliverables and marketing?](http://faq.seedandspark.com/en/articles/3065530-can-i-run-a-campaign-just-to-raise-the-money-for-my-deliverables-and-marketing.md)
- [Can I add my Google Analytics tracking ID to my crowdfunding page?](http://faq.seedandspark.com/en/articles/3065546-can-i-add-my-google-analytics-tracking-id-to-my-crowdfunding-page.md)
- [Why do you need a credit card for my project?](http://faq.seedandspark.com/en/articles/3709817-why-do-you-need-a-credit-card-for-my-project.md)
- [Can I use my company to receive the funds?](http://faq.seedandspark.com/en/articles/3709712-can-i-use-my-company-to-receive-the-funds.md)
- [What is a fiscal sponsor? Are these projects different?](http://faq.seedandspark.com/en/articles/3709710-what-is-a-fiscal-sponsor-are-these-projects-different.md)
- [What information do you share with Stripe?](http://faq.seedandspark.com/en/articles/3709819-what-information-do-you-share-with-stripe.md)
- [Will I be taxed on the funds I raise on Seed&Spark?](http://faq.seedandspark.com/en/articles/3065549-will-i-be-taxed-on-the-funds-i-raise-on-seed-spark.md)
- [What are your crowdfunding fees?](http://faq.seedandspark.com/en/articles/3055810-what-are-your-crowdfunding-fees.md)
- [Can I use a fiscal sponsor for my campaign?](http://faq.seedandspark.com/en/articles/3065518-can-i-use-a-fiscal-sponsor-for-my-campaign.md)
- [Why is my ID not being verified successfully?](http://faq.seedandspark.com/en/articles/3547649-why-is-my-id-not-being-verified-successfully.md): How to make sure you are uploading your ID correctly for verification.
- [Can I offer producer credits as a crowdfunding incentive?](http://faq.seedandspark.com/en/articles/9060517-can-i-offer-producer-credits-as-a-crowdfunding-incentive.md)
- [How do I add team members?](http://faq.seedandspark.com/en/articles/9745776-how-do-i-add-team-members.md)
- [How long can my campaign run?](http://faq.seedandspark.com/en/articles/3065527-how-long-can-my-campaign-run.md)
- [What incentives aren't allowed?](http://faq.seedandspark.com/en/articles/3709711-what-incentives-aren-t-allowed.md)
- [Where can I find the official Seed&Spark logo?](http://faq.seedandspark.com/en/articles/3550136-where-can-i-find-the-official-seed-spark-logo.md): How to get our official image assets for credits and other materials.
- [What stage of production can I run a crowdfunding campaign for?](http://faq.seedandspark.com/en/articles/3055768-what-stage-of-production-can-i-run-a-crowdfunding-campaign-for.md)
- [How quickly can I launch my campaign?](http://faq.seedandspark.com/en/articles/3065537-how-quickly-can-i-launch-my-campaign.md)
- [How do loans work?](http://faq.seedandspark.com/en/articles/3065528-how-do-loans-work.md)
- [Can I use copyrighted material as part of my pitch or campaign materials?](http://faq.seedandspark.com/en/articles/3065531-can-i-use-copyrighted-material-as-part-of-my-pitch-or-campaign-materials.md)
- [Where can I find the Crowdfunding Playbook?](http://faq.seedandspark.com/en/articles/12899397-where-can-i-find-the-crowdfunding-playbook.md): How to access our free crowdfunding playbook resource
- [Can I add new incentives after I launch my campaign?](http://faq.seedandspark.com/en/articles/3065542-can-i-add-new-incentives-after-i-launch-my-campaign.md)
- [Can Seed&Spark suspend my project?](http://faq.seedandspark.com/en/articles/3709714-can-seed-spark-suspend-my-project.md)
- [Am I required to accept all supporters? Can I choose to refund a supporter?](http://faq.seedandspark.com/en/articles/3709726-am-i-required-to-accept-all-supporters-can-i-choose-to-refund-a-supporter.md)
- [Can I extend my campaign?](http://faq.seedandspark.com/en/articles/3709715-can-i-extend-my-campaign.md)
- [How can I promote my project?](http://faq.seedandspark.com/en/articles/3709717-how-can-i-promote-my-project.md)
- [Can I change the name of my project?](http://faq.seedandspark.com/en/articles/3709716-can-i-change-the-name-of-my-project.md)
- [What am I required to communicate with backers?](http://faq.seedandspark.com/en/articles/3709725-what-am-i-required-to-communicate-with-backers.md)
- [Can I still edit and change the campaign after you approve my project for launch?](http://faq.seedandspark.com/en/articles/3709718-can-i-still-edit-and-change-the-campaign-after-you-approve-my-project-for-launch.md)
- [How do I get my campaign featured as a Staff Pick?](http://faq.seedandspark.com/en/articles/3065543-how-do-i-get-my-campaign-featured-as-a-staff-pick.md)
- [What should I do if I receive a suspicious pledge or message?](http://faq.seedandspark.com/en/articles/7947684-what-should-i-do-if-i-receive-a-suspicious-pledge-or-message.md)
- [Can I run a crowdfunding campaign during the SAG-AFTRA strike?](http://faq.seedandspark.com/en/articles/8141517-can-i-run-a-crowdfunding-campaign-during-the-sag-aftra-strike.md): How does the SAG-AFTRA strike impact my project?
- [Known Scammer Email Addresses](http://faq.seedandspark.com/en/articles/12923161-known-scammer-email-addresses.md): A list of identified scammers and information about legitimate Seed&Spark messages
- [Crowdfunding Rally FAQ](http://faq.seedandspark.com/en/articles/3709871-crowdfunding-rally-faq.md)

## After Your Crowdfunding Campaign Ends 

- [Seed&Spark + Kinema Partnership](http://faq.seedandspark.com/en/articles/10534940-seed-spark-kinema-partnership.md): Information about Kinema benefits for eligible Seed&Spark creators
- [How can I get a list of my supporters and their information?](http://faq.seedandspark.com/en/articles/3051120-how-can-i-get-a-list-of-my-supporters-and-their-information.md): The Supporters section of your dashboard allows you to view supporters, as well as their pledges and incentive selections.
- [What happens if one of my supporters disputes a charge?](http://faq.seedandspark.com/en/articles/3065512-what-happens-if-one-of-my-supporters-disputes-a-charge.md)
- [What should I do if I can't get in touch with a supporter?](http://faq.seedandspark.com/en/articles/3709728-what-should-i-do-if-i-can-t-get-in-touch-with-a-supporter.md)
- [Am I obliged to refund a supporter?](http://faq.seedandspark.com/en/articles/3709818-am-i-obliged-to-refund-a-supporter.md)
- [What is getting the "Green Light" and what does it mean?](http://faq.seedandspark.com/en/articles/3065547-what-is-getting-the-green-light-and-what-does-it-mean.md)
- [What happens if my campaign is unsuccessful?](http://faq.seedandspark.com/en/articles/3065545-what-happens-if-my-campaign-is-unsuccessful.md)
- [Can I include Seed&Spark in my project credits?](http://faq.seedandspark.com/en/articles/3709727-can-i-include-seed-spark-in-my-project-credits.md)
- [A number of pledges failed? what happened?](http://faq.seedandspark.com/en/articles/3709723-a-number-of-pledges-failed-what-happened.md)
- [What happens if I raise more than my stated goal?](http://faq.seedandspark.com/en/articles/3709879-what-happens-if-i-raise-more-than-my-stated-goal.md)
- [What If I can't fulfill my incentives?](http://faq.seedandspark.com/en/articles/3709821-what-if-i-can-t-fulfill-my-incentives.md)
- [What should I do about declined charges?](http://faq.seedandspark.com/en/articles/3050913-what-should-i-do-about-declined-charges.md): Seeing and handling charges that are declined.
- [My funds haven't arrived, what happens next?](http://faq.seedandspark.com/en/articles/3709724-my-funds-haven-t-arrived-what-happens-next.md): What to do if you think your funds should have arrived.
- [What happens if a failed payment makes my funds raised fall below 80%?](http://faq.seedandspark.com/en/articles/3709816-what-happens-if-a-failed-payment-makes-my-funds-raised-fall-below-80.md)
- [What if there is an error with transferring the campaign funds?](http://faq.seedandspark.com/en/articles/3065513-what-if-there-is-an-error-with-transferring-the-campaign-funds.md)
- [How do I access the money I raised in my successful campaign?](http://faq.seedandspark.com/en/articles/3065561-how-do-i-access-the-money-i-raised-in-my-successful-campaign.md)
- [When can I access the campaign funds after I successfully get the Green Light?](http://faq.seedandspark.com/en/articles/3065562-when-can-i-access-the-campaign-funds-after-i-successfully-get-the-green-light.md)

## User Account Management

- [Will any of my information be public?](http://faq.seedandspark.com/en/articles/3709722-will-any-of-my-information-be-public.md)
- [What payment methods do you accept?](http://faq.seedandspark.com/en/articles/3709833-what-payment-methods-do-you-accept.md)
- [How do I update or delete my user account?](http://faq.seedandspark.com/en/articles/3709860-how-do-i-update-or-delete-my-user-account.md)
- [How do I update which emails I receive from Seed&Spark?](http://faq.seedandspark.com/en/articles/3709857-how-do-i-update-which-emails-i-receive-from-seed-spark.md)

## Pledging to a Crowdfunding Campaign 

- [How do I make a pledge?](http://faq.seedandspark.com/en/articles/3709824-how-do-i-make-a-pledge.md)
- [When will I get charged for the pledge I made?](http://faq.seedandspark.com/en/articles/3709829-when-will-i-get-charged-for-the-pledge-i-made.md)
- [Can I cancel or change my pledge?](http://faq.seedandspark.com/en/articles/3709825-can-i-cancel-or-change-my-pledge.md): Answering if you can delete, cancel, change or edit a pledge.
- [Do I have to create an account before I make a pledge?](http://faq.seedandspark.com/en/articles/3709827-do-i-have-to-create-an-account-before-i-make-a-pledge.md)
- [Can I pledge anonymously?](http://faq.seedandspark.com/en/articles/3709705-can-i-pledge-anonymously.md): answering if you can hide your name from the public but not the project creator on your pledge.
- [Do you accept international pledges?](http://faq.seedandspark.com/en/articles/3709835-do-you-accept-international-pledges.md): Learn about how placing pledges outside the US or Canada to a crowdfunding campaign.
- [As the project owner, can I contribute to my own crowdfunding project?](http://faq.seedandspark.com/en/articles/5433751-as-the-project-owner-can-i-contribute-to-my-own-crowdfunding-project.md)
- [My pledge and/or tip declined, how do I fix this?](http://faq.seedandspark.com/en/articles/3710216-my-pledge-and-or-tip-declined-how-do-i-fix-this.md): How a supporter can fix a declined or failed charge for a pledge or tip
- [What happens if the card I used is lost or stolen?](http://faq.seedandspark.com/en/articles/3709831-what-happens-if-the-card-i-used-is-lost-or-stolen.md)
- [Why does my bank say my pledge is a "recurring" charge on my statement?](http://faq.seedandspark.com/en/articles/3709828-why-does-my-bank-say-my-pledge-is-a-recurring-charge-on-my-statement.md)
- [I think I was charged twice for a single pledge, what do I do?](http://faq.seedandspark.com/en/articles/3709823-i-think-i-was-charged-twice-for-a-single-pledge-what-do-i-do.md)
- [What information do you share with the project creator?](http://faq.seedandspark.com/en/articles/3709704-what-information-do-you-share-with-the-project-creator.md)
- [What happens if the campaign I pledged to does not succeed?](http://faq.seedandspark.com/en/articles/3709826-what-happens-if-the-campaign-i-pledged-to-does-not-succeed.md)
- [Why do you ask to leave a tip to Seed&Spark?](http://faq.seedandspark.com/en/articles/3709709-why-do-you-ask-to-leave-a-tip-to-seed-spark.md)
- [Do I own a part of the film if I pledge to it?](http://faq.seedandspark.com/en/articles/3709706-do-i-own-a-part-of-the-film-if-i-pledge-to-it.md)
- [Is my pledge tax deductible?](http://faq.seedandspark.com/en/articles/3709832-is-my-pledge-tax-deductible.md)
- [Can Seed&Spark refund my pledge?](http://faq.seedandspark.com/en/articles/3709707-can-seed-spark-refund-my-pledge.md)
- [Does Seed&Spark refund their fees?](http://faq.seedandspark.com/en/articles/3709820-does-seed-spark-refund-their-fees.md)
- [What happens if I pledge toward a project that never gets made?](http://faq.seedandspark.com/en/articles/3709830-what-happens-if-i-pledge-toward-a-project-that-never-gets-made.md)
- [What happens if I don't receive the incentive I selected?](http://faq.seedandspark.com/en/articles/3709822-what-happens-if-i-don-t-receive-the-incentive-i-selected.md)

## Streaming and Distribution

- [Do you accept film submissions for distribution?](http://faq.seedandspark.com/en/articles/4952789-do-you-accept-film-submissions-for-distribution.md)