If a Project Owner cannot fulfill an incentive reward, the Project Owner must promptly and fully refund any money pledged by any Supporter whose reward they do not or cannot fulfill, including any fee deducted by Seed&Spark.

If you've fulfilled the incentive or there's a delay to your project and your supporter is asking for a refund, we recommend reaching out directly to the supporter in order to resolve any outstanding issues.

Delays and hiccups to a project can be normal, and creators are encouraged to post regular updates to your Seed&Spark campaign, to let supporters know.

Seed&Spark does not get involved in disputes that arise between supporters and filmmakers, nor can we guarantee any specific project.

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