Why do you need a credit card for my project?
Written by Crowdfunding Support
Updated over a week ago

We will only use your credit card in the settlement of a chargeback related dispute.

Chargebacks occur when banks reverse charges on behalf of supporters, after the campaign has been completed successfully and paid out to your bank account. Any reversed charges by banks pertain to funds that you've already received from your campaign, not new funds. 

 If a supporter of your project disputes a charge with their card issuer, we'll handle representing the charge to settle this with the card issuer. You’ll be notified via email that a dispute has been filed, and you’ll be able to provide evidence to help us resolve it in your favor.

 If the cardholder’s dispute is found valid (the review process can take up to 60 days ), you authorize us to charge the credit card number you provided when you started your project for the amount of the chargeback.

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