Seed&Spark does not refund pledges or guarantee individual projects. If a creator has not fulfilled an incentive reward, the creator must promptly and fully refund any money pledged by any Supporter whose reward they did not or cannot fulfill, including any fee deducted by Seed&Spark.

 Delays and hiccups to a project can be normal. Creators are encouraged to post regular updates to their Seed&Spark campaign to let supporters know. We encourage you to reach out to the creator and ask for an update.

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